Privacy Policy
Germs ("We") are committed to protecting and respecting your privacy.
This policy (together with our
terms
of use and any other documents referred to in it) sets out the basis on
which any personal data we collect from you, or that you provide to us, will
be processed by us. Please read the following carefully to understand
our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller
is Germs.
Information We May Collect From You
We may collect and process the following data about you.
- Information that you provide by filling in forms on our site www.germsltd.co.uk
(our site). This includes information provided at the time of registering
to use our site, subscribing to our service, posting material or requesting
further services. We may also ask you for information when you report a
problem with our site.
- If you contact us, we may keep a record of that correspondence.
- We may ask you to complete surveys that we use for research purposes,
although you do not have to respond to them.
- Details of transactions you carry out through our site and of the fulfilment
of your orders.
- Details of your visits to our site including, but not limited to, traffic
data, location data, weblogs and other communication data, whether this
is required for our own billing purposes or otherwise and the resources
that you access.
IP Addresses and Cookies
We may collect information about your computer, including where available your
IP address, operating system and browser type, for system administration and
to report aggregate information to our advertisers. This is statistical data
about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage
by using a cookie file which is stored on the hard drive of your computer. Cookies
contain information that is transferred to your computer's hard drive. They
help us to improve our site and to deliver a better and more personalised service.
They enable us:
- to estimate our audience size and usage pattern;
- to store information about your preferences, and so allow us to customise
our site according to your individual interests;
- to speed up your searches; and/or
- to recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which
allows you to refuse the setting of cookies. However, if you select this setting
you may be unable to access certain parts of our site. Unless you have adjusted
your browser setting so that it will refuse cookies, our system will issue cookies
when you log on to our site.
Where We Store Your Personal Data
We will take all steps reasonably necessary to ensure that your data is treated
securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment
transactions will be encrypted. Where we have given you (or where you have chosen)
a password which enables you to access certain parts of our site, you are responsible
for keeping this password confidential. We ask you not to share a password with
anyone.
Unfortunately, the transmission of information via the internet is not completely
secure. Although we will do our best to protect your personal data, we cannot
guarantee the security of your data transmitted to our site; any transmission
is at your own risk. Once we have received your information, we will use strict
procedures and security features to try to prevent unauthorised access.
Uses made of the Information
We use information held about you in the following ways.
- To ensure that content from our site is presented in the most effective
manner for you and for your computer.
- To provide you with information, products or services that you request
from us or which we feel may interest you, where you have consented to be
contacted for such purposes.
- To carry out our obligations arising from any contracts entered into
between you and us.
- To allow you to participate in interactive features of our service,
when you choose to do so.
- To notify you about changes to our service.
- We may also use your data to provide you with information about goods
and services which may be of interest to you and we may contact you about
these by post or telephone.
If you are an existing customer, we will only contact you by electronic means
(e-mail or SMS) with information about goods and services similar to those which
were the subject of a previous sale to you.
If you are not yet a customer we will contact you by electronic means only if
you have consented to this.
If you do not want us to use your data in this way for marketing purposes, please
tick the relevant box situated on the form on which we collect your data.
Disclosure of your information
We may disclose your personal information to third parties:
- in the event that we sell or buy any business or assets, in which case
we may disclose your personal data to the prospective seller or buyer of
such business or assets;
- if Germs or substantially all of its assets are acquired by a third
party, in which case personal data held by it about its customers will be
one of the transferred assets;
- if we are under a duty to disclose or share your personal data in order
to comply with any legal obligation, or in order to enforce or apply our
terms of use of supply
and other agreements; or to protect the rights, property, or safety of Winter
& Company, our customers, or others, including exchanging information with
other companies and organisations for the purposes of fraud protection and
credit risk reduction.
Your Rights
You have the right to ask us not to process your personal data for marketing
purposes. We will usually inform you (before collecting your data) if we intend
to use your data for such purposes or if we intend to disclose your information
to any third party for such purposes. You can exercise your right to prevent
such processing by checking certain boxes on the forms we use to collect your
data. You can also exercise the right at any time by contacting us at
enquiries@germsltd.co.uk
Our site may, from time to time, contain links to and from the websites of our
partner networks, advertisers and affiliates. If you follow a link to
any of these websites, please note that these websites have their own privacy
policies and that we do not accept any responsibility or liability for these
policies. Please check these policies before you submit any personal data
to these websites.
Access to Information
The Act gives you the right to access information held about you. Your right
of access can be exercised in accordance with the Act. Any access request may
be subject to a fee of £10 to meet our costs in providing you with details of
the information we hold about you.
Changes to Our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on
this page and, where appropriate, notified to you by e-mail.
Contact
Questions, comments and requests regarding this privacy policy are welcomed
and should be addressed to